1. Introduction
Welcome to Saar Global Exports. These Terms and Conditions govern your access to and use of our website:
By accessing our website, browsing our products, placing an order, or using our services, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue using the website.
In these terms, “we,” “our,” and “us” refer to Saar Global Exports, while “you” and “customer” refer to visitors, buyers, and users of our website.
2. Products and Categories
Saar Global Exports offers products through the following categories:
- Makanova Makhana
- Saar Ghee
- Spices
We make reasonable efforts to display accurate product descriptions, images, packaging details, prices, and other relevant information.
However, actual product appearance, packaging, and labelling may vary slightly from the images displayed on the website. Customers should refer to the applicable product label for ingredients, storage instructions, and other product-specific information.
3. Product Information and Availability
All products are subject to availability. We reserve the right to update product descriptions, specifications, prices, and availability as necessary.
If a product becomes unavailable after an order is placed, we will inform the customer and discuss the available options, which may include cancellation and a refund for the affected item.
We aim to provide accurate information but cannot guarantee that every product listing will always be completely free of errors or omissions.
4. Pricing and Payments
All product prices and applicable charges will be displayed on the website or communicated to the customer before the order is confirmed.
Unless otherwise stated, prices are expressed in Indian Rupees (INR).
Additional charges, including shipping fees and applicable taxes, will be communicated or displayed where applicable.
Orders requiring online payment must be paid through the payment methods made available on the website. Customers are responsible for providing accurate payment and billing information.
We reserve the right to correct genuine pricing or listing errors. If an error affects an order, we will communicate with the customer and provide an appropriate resolution in accordance with applicable law.
5. Orders and Confirmation
Placing an order constitutes an offer to purchase the selected products.
An order is subject to acceptance, product availability, payment verification where applicable, and successful processing by our team.
We may contact customers to verify order details or clarify delivery information. We reserve the right to decline or cancel orders in circumstances such as suspected fraud, incorrect pricing, unavailable products, or inaccurate customer information, subject to applicable law.
If payment has already been received for an order that is cancelled, any applicable refund will be processed in accordance with our Refund and Returns Policy and applicable law.
6. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timelines communicated at checkout or during order confirmation.
Delivery timelines are estimates and may be affected by courier delays, weather conditions, logistical issues, public holidays, or circumstances beyond our reasonable control.
Customers must provide accurate shipping details and ensure that the delivery address is accessible.
Saar Global Exports will assist customers in resolving delivery-related concerns. Any applicable rights relating to delayed, lost, or undelivered orders remain subject to applicable law.
7. Returns, Replacements, and Refunds
Returns, replacements, cancellations, and refunds are governed by our Refund and Returns Policy.
Customers should review that policy before placing an order. Requests involving damaged, defective, incorrect, or undelivered products will be reviewed according to the applicable policy and legal requirements.
Nothing in these Terms and Conditions removes any mandatory consumer rights available under applicable law.
8. Food Products, Quality, and Storage
Our Makanova Makhana, Saar Ghee, and Spices products should be handled and stored according to the instructions provided on their packaging.
Customers should review product labels for ingredients, allergens, nutritional information, manufacturing details, expiry or best-before dates, and other relevant information before consumption.
Product-specific information displayed on the website is provided for general informational purposes. The actual product label should be followed where applicable.
Customers should not consume products that appear spoiled, contaminated, or improperly sealed. Please contact us if you receive a product with a suspected quality or packaging issue.
9. Customer Responsibilities
When using our website, you agree to:
- Provide accurate and complete order and contact information.
- Use the website only for lawful purposes.
- Avoid fraudulent orders, unauthorised transactions, or misuse of payment systems.
- Refrain from attempting to disrupt, damage, or gain unauthorised access to the website.
- Respect our intellectual property and the rights of other users.
We may take appropriate action where misuse or unlawful activity is identified, subject to applicable law.
10. Intellectual Property
Unless otherwise stated, the website’s content, including text, branding, logos, product descriptions, graphics, photographs, and design elements, belongs to or is lawfully used by Saar Global Exports or its respective rights holders.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except where permitted by law.
11. Third-Party Services and Links
Our website may contain links to third-party websites or use external services for payments, shipping, analytics, or other functions.
These third-party services may operate under their own terms and privacy policies. We are not responsible for third-party content or practices beyond our control.
Customers should review the relevant third-party terms before using those services.
12. Limitation of Liability
To the extent permitted by applicable law, Saar Global Exports will not be responsible for indirect or consequential losses arising from the use of the website or temporary interruptions in website availability.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable statutory consumer rights.
13. Privacy and Personal Information
Our collection and use of personal information are described in our Privacy Policy.
By using our website, you acknowledge that your information may be handled as described in that policy and in accordance with applicable data protection laws.
14. Website Availability and Changes
We may update, modify, suspend, or discontinue parts of the website to maintain, improve, or secure our services.
We will make reasonable efforts to minimise disruptions where practicable. We do not guarantee uninterrupted access to the website at all times.
15. Changes to These Terms
We may revise these Terms and Conditions from time to time to reflect changes in our products, services, business practices, or applicable laws.
Updated terms will be published on this page with a revised “Last Updated” date. Your use of the website after an update is subject to applicable law and the updated terms.
16. Governing Law and Disputes
These Terms and Conditions are governed by the applicable laws of India.
Any disputes arising from the use of our website or the purchase of our products will be handled in accordance with applicable Indian law and the jurisdiction of the competent courts, subject to any mandatory consumer dispute resolution rights.
17. Contact Information
If you have questions about these Terms and Conditions, your order, or our services, please contact us.
Business Name: Saar Global Exports
Email: [email protected]
Phone: 9161017061
Business Address: 40 LAXMAN NAGAR ARJUN NAGAR AGRA 282001
Please include your order number when contacting us about an existing purchase.
Thank you for choosing Saar Global Exports. We appreciate your trust and look forward to serving you.