1. Introduction

Welcome to Saar Global Exports. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, submit an enquiry, or place an order.

Our website offers products across the following categories:

  • Makanova Makhana
  • Saar Ghee
  • Spices

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Company or business details, where applicable

Order and Enquiry Information

  • Products you purchase or enquire about
  • Order details and transaction references
  • Quantity requirements and delivery preferences
  • Messages or information submitted through contact forms

Technical Information

  • IP address
  • Browser type and device information
  • Website usage data
  • Cookies and similar tracking technologies

We collect only the information reasonably necessary to operate our website, respond to enquiries, and provide our services.

3. How We Use Your Information

We may use your information to:

  • Process and manage orders.
  • Respond to product enquiries and customer support requests.
  • Share information about Makanova Makhana, Saar Ghee, and Spices.
  • Coordinate shipping, delivery, and order updates.
  • Improve our website, products, and customer experience.
  • Prevent fraud, misuse, and unauthorised activities.
  • Comply with applicable legal and regulatory requirements.
  • Send promotional communications where permitted and, where required, with your consent.

You may opt out of promotional communications at any time.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor behaviour, and support website analytics.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Where required, we will seek consent before using non-essential cookies or tracking technologies.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment processing providers
  • Shipping and logistics partners
  • Website hosting and technical service providers
  • Analytics and website security providers
  • Professional advisers and government authorities, where legally required

Such information will be shared only as reasonably necessary for the relevant purpose and subject to applicable legal requirements.

6. Payment Security

If online payments are available on our website, payment transactions may be processed through third-party payment service providers. Your payment information will be handled according to the applicable provider’s privacy and security practices.

We do not intend to store complete payment card details or confidential banking credentials on our website.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no method of data transmission or electronic storage can be guaranteed to be completely secure. We encourage users to share personal information only through appropriate and secure channels.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order processing, customer support, accounting, dispute resolution, and legal compliance.

When information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable legal obligations and permitted retention periods.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction or updating of inaccurate information.
  • Request deletion of personal information where applicable.
  • Withdraw consent where processing is based on consent.
  • Opt out of promotional communications.
  • Raise a concern or complaint about how your information is handled.

To make a privacy-related request, please contact us using the contact details provided below. We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, or other external platforms. We are not responsible for the privacy practices, content, or security of those websites.

We recommend reviewing the relevant third party’s privacy policy before sharing personal information with them.

11. Children’s Privacy

Our website and services are not intended to collect personal information from children without the legally required authorisation. If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

12. International Visitors and Data Transfers

Saar Global Exports may serve customers or business partners in different locations. Where personal information is transferred or processed across borders, we will take appropriate steps to comply with applicable data protection requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or applicable laws.

Any updates will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Business Name: Saar Global Exports
Email: [email protected]
Phone: 9161017061
Business Address: 40 LAXMAN NAGAR ARJUN NAGAR AGRA 282001

We will review privacy-related enquiries and respond in accordance with applicable laws.